How can we help?

Patient FAQs

• Where can I see my payment plans?
• How can I pay my Scratchpay bills?
• Where can I find your Terms of Service Agreement?

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Practice FAQs

• Does Scratchpay have a referral program?
• My practice just signed up for Scratchpay. Now what?
• How do I offer Scratchpay?
• What does it cost to offer Scratchpay?
• How will my patients know I offer Scratchpay?

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Checkout FAQs

• How do I view reporting for my practice's payment processing?
• What will my patient see when I send them a payment request?
• How do I send a digital payment request to my patient?
• What are the fees associated with Scratchpay Checkout?

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