FAQs
Go to Customer Portal
Account Settings
General
Basic information
Signing Up for Scratch
Referring Clients & Practices to Scratch Plan
Getting Started
Setup Information
Marketing & Team Training
Terminal
Integrations or Extensions
General
AVImark
Vetspire
Cornerstone
ImproMed Infinity
Processing Payments
Scratch Plans: patient financing (my.scratchpay.com)
Scratch Pay: digital and in-practice payments (dashboard.getscratch.com))
Terminal / Hardware
Receiving Funds
Reporting
Receiving Funds
Account Settings
User Management
Merchant Fees
Communications
Two-Way Text
Appointment Requests
Appointments & Reminders
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FAQs
Account Settings
General
Basic information
Signing Up for Scratch
Referring Clients & Practices to Scratch Plan
Getting Started
Setup Information
Marketing & Team Training
Terminal
Integrations or Extensions
General
AVImark
Vetspire
Cornerstone
ImproMed Infinity
Processing Payments
Scratch Plans: patient financing (my.scratchpay.com)
Scratch Pay: digital and in-practice payments (dashboard.getscratch.com))
Terminal / Hardware
Receiving Funds
Reporting
Receiving Funds
Account Settings
User Management
Merchant Fees
Communications
Two-Way Text
Appointment Requests
Appointments & Reminders
Account Settings
User Management
How do I reset my password?
What permissions levels are available within Scratch Payments?
How do I add new users to my practice's Scratch account?
How can I change my primary account holder for Scratch Pay payment processing?
Merchant Fees
How do I know if my buying group, GPO, or affiliate group has a Scratch benefit?
Where can I see my practice's provider fee?
