1. FAQs
  2. General
  3. Basic information

How do I contact Scratch?

For troubleshooting, we encourage you to log into your practice dashboard and check out all the helpful resources we have available–including an interactive chatbot, video tutorials, downloadable sheets, and more.

If you can't find the answer to your question within those resources, our friendly representatives are here 7 days a week to help. We are dedicated to answering your questions by phone or email:

Phone: 855-727-2395 (weekdays 6am-5pm Pacific, weekends 7am-3pm Pacific)
Fax: 213-402-6975
Email: support@scratchpay.com