1. FAQs
  2. Practice FAQs

How do I know when a patient has paid me with Scratchpay?

Scratchpay sends instant emails to your practice as soon as your patient is approved. These emails let you know who the patient is, how much they’re approved for, and function as a guarantee for the full amount listed in the email, so you can get to work on the patient immediately!

You can also view this information anytime in the Payment Plans section of your practice dashboard.