FAQs
Go to Customer Portal
Integrations or Extensions
General
Basic information
Signing Up for Scratch
Referring Clients & Practices to Scratch Plan
Getting Started
Setup Information
Marketing & Team Training
Terminal
Integrations or Extensions
General
AVImark
Vetspire
Cornerstone
ImproMed Infinity
Processing Payments
Scratch Plans: patient financing (my.scratchpay.com)
Scratch Pay: digital and in-practice payments (dashboard.getscratch.com))
Terminal / Hardware
Receiving Funds
Reporting
Receiving Funds
Account Settings
User Management
Merchant Fees
New Features
Two Way Text
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FAQs
Integrations or Extensions
General
Basic information
Signing Up for Scratch
Referring Clients & Practices to Scratch Plan
Getting Started
Setup Information
Marketing & Team Training
Terminal
Integrations or Extensions
General
AVImark
Vetspire
Cornerstone
ImproMed Infinity
Processing Payments
Scratch Plans: patient financing (my.scratchpay.com)
Scratch Pay: digital and in-practice payments (dashboard.getscratch.com))
Terminal / Hardware
Receiving Funds
Reporting
Receiving Funds
Account Settings
User Management
Merchant Fees
New Features
Two Way Text
Integrations or Extensions
We integrate or provide extensions with many practice management systems (PIMS) and other software - see if yours is listed below!
General
"Missing Primary Clinic" error
How do I integrate Scratch Plan patient financing with a PIMS not listed below?
How do I change my DNS server to allow Scratch Pay's card reader terminal to connect to my dashboard?
AVImark
How to find AVImark version
How to Update Payment Type in AVImark
AVImark / Scratch Pay Integration User Guide
How to set up AVImark/Scratch Pay integration
What are the systems requirements needed for the Scratch Pay AVImark integration?
How do I add Scratch Plan patient financing as a payment type in AVImark?
What do I do if the AVImark sync fails to sync a payment?
See more
Vetspire
Vetspire / Scratch Pay Integration Setup and User Guide
Cornerstone
Take payment with Text-to-Pay or Email-to-Pay
Write back text and email payments to Cornerstone
How to find Cornerstone version
How do I integrate Scratch Pay payment processing with my Cornerstone software?
How do I integrate Scratch Plan patient financing with Cornerstone?
See more
ImproMed Infinity
How do I integrate Scratch Plan financing with ImproMed Infinity?