FAQs
Go to Customer Portal
Integrations or Extensions
General
Basic information
Signing Up for Scratch
Referring Clients & Practices to Scratch Plan
Getting Started
Setup Information
Marketing & Team Training
Terminal
Integrations or Extensions
General
AVImark
Vetspire
Cornerstone
ImproMed Infinity
Processing Payments
Scratch Plans: patient financing (my.scratchpay.com)
Scratch Pay: digital and in-practice payments (dashboard.getscratch.com))
Terminal / Hardware
Receiving Funds
Reporting
Receiving Funds
Account Settings
User Management
Merchant Fees
Communications
Two-Way Text
Appointment Requests
Appointments & Reminders
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FAQs
Integrations or Extensions
General
Basic information
Signing Up for Scratch
Referring Clients & Practices to Scratch Plan
Getting Started
Setup Information
Marketing & Team Training
Terminal
Integrations or Extensions
General
AVImark
Vetspire
Cornerstone
ImproMed Infinity
Processing Payments
Scratch Plans: patient financing (my.scratchpay.com)
Scratch Pay: digital and in-practice payments (dashboard.getscratch.com))
Terminal / Hardware
Receiving Funds
Reporting
Receiving Funds
Account Settings
User Management
Merchant Fees
Communications
Two-Way Text
Appointment Requests
Appointments & Reminders
Integrations or Extensions
We integrate or provide extensions with many practice management systems (PIMS) and other software - see if yours is listed below!
How to Process a Split Payment on the Scratch App
General
How do I integrate Scratch Plan patient financing with a PIMS not listed below?
"Missing Primary Clinic" error
How do I change my DNS server to allow Scratch Pay's card reader terminal to connect to my dashboard?
AVImark
How to find AVImark version
How to Update Payment Type in AVImark
AVImark / Scratch Pay Integration User Guide
How to set up AVImark/Scratch Pay integration
What are the systems requirements needed for the Scratch Pay AVImark integration?
How do I add Scratch Plan patient financing as a payment type in AVImark?
What do I do if the AVImark sync fails to sync a payment?
See more
Vetspire
Vetspire / Scratch Pay Integration Setup and User Guide
Cornerstone
Take payment with Text-to-Pay or Email-to-Pay
Write back text and email payments to Cornerstone
How do I integrate Scratch Plan patient financing with Cornerstone?
How to find Cornerstone version
How do I integrate Scratch Pay payment processing with my Cornerstone software?
See more
ImproMed Infinity
How do I integrate Scratch Plan financing with ImproMed Infinity?
