FAQs
Go to Customer Portal
Receiving Funds
General
Basic information
Signing Up for Scratch
Referring Clients & Practices to Scratch Plan
Getting Started
Setup Information
Marketing & Team Training
Terminal
Integrations or Extensions
General
AVImark
Vetspire
Cornerstone
ImproMed Infinity
Processing Payments
Scratch Plans: patient financing (my.scratchpay.com)
Scratch Pay: digital and in-practice payments (dashboard.getscratch.com))
Terminal / Hardware
Receiving Funds
Reporting
Receiving Funds
Account Settings
User Management
Merchant Fees
Communications
Two-Way Text
Appointment Requests
Appointments & Reminders
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FAQs
Receiving Funds
General
Basic information
Signing Up for Scratch
Referring Clients & Practices to Scratch Plan
Getting Started
Setup Information
Marketing & Team Training
Terminal
Integrations or Extensions
General
AVImark
Vetspire
Cornerstone
ImproMed Infinity
Processing Payments
Scratch Plans: patient financing (my.scratchpay.com)
Scratch Pay: digital and in-practice payments (dashboard.getscratch.com))
Terminal / Hardware
Receiving Funds
Reporting
Receiving Funds
Account Settings
User Management
Merchant Fees
Communications
Two-Way Text
Appointment Requests
Appointments & Reminders
Receiving Funds
Reporting, deposit timeframes, and more about getting paid from Scratch
Reporting
How to Download a Merchant Statement for Scratch Pay Payment Processing
End of day reconciliation with Scratch Pay payment processing
How do I view reporting for my practice's payment processing?
How do I view reporting for my Scratch Plan account?
Receiving Funds
How do my Scratch payment deposits look in my bank account? How frequently do I receive deposits?
How do I get paid by Scratch Financial?
What happens if my patient or client does not pay back their Scratch Plan?
