FAQs
Go to Customer Portal
Receiving Funds
General
Basic information
Signing Up for Scratch
Referring Clients & Practices to Scratch Plan
Getting Started
Setup Information
Marketing & Team Training
Terminal
Integrations or Extensions
General
AVImark
Vetspire
Cornerstone
ImproMed Infinity
Processing Payments
Scratch Plans: patient financing (my.scratchpay.com)
Scratch Pay: digital and in-practice payments (dashboard.getscratch.com))
Terminal / Hardware
Receiving Funds
Reporting
Receiving Funds
Account Settings
User Management
Merchant Fees
New Features
Two Way Text
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FAQs
Receiving Funds
General
Basic information
Signing Up for Scratch
Referring Clients & Practices to Scratch Plan
Getting Started
Setup Information
Marketing & Team Training
Terminal
Integrations or Extensions
General
AVImark
Vetspire
Cornerstone
ImproMed Infinity
Processing Payments
Scratch Plans: patient financing (my.scratchpay.com)
Scratch Pay: digital and in-practice payments (dashboard.getscratch.com))
Terminal / Hardware
Receiving Funds
Reporting
Receiving Funds
Account Settings
User Management
Merchant Fees
New Features
Two Way Text
Receiving Funds
Reporting, deposit timeframes, and more about getting paid from Scratch
Reporting
How to Download a Merchant Statement for Scratch Pay Payment Processing
End of day reconciliation with Scratch Pay payment processing
How do I view reporting for my practice's payment processing?
Will I receive monthly account statements for my Scratch Plan account?
Receiving Funds
How do my Scratch payment deposits look in my bank account? How frequently do I receive deposits?
How do I get paid by Scratch Financial?
What happens if my patient or client does not pay back their Scratch Plan?