1. FAQs
  2. Processing Payments
  3. Scratch Pay: digital and in-practice payments (dashboard.getscratch.com))

How do I remove an open Text-to-Pay invoice that a client paid via another method?

If your client paid their invoice that you sent to them via Text-to-Pay with cash or any method other than through the payment request they received via text message, simply void their open invoice:

1. Go to the Open Invoices tab your Scratch Pay dashboard.

2. Find the invoice in question by using the filter/search feature at the top of the page.

3. Click on the arrow under the Edit Invoice column for the invoice in question, then click Void Invoice on the popup screen. This will remove that invoice from your dashboard.